Globus subscriptions include features like file sharing, premium storage connectors, and support for protected data—and provide sys admins with a comprehensive view into how storage systems are being utilized. Your subscription helps us make Globus self-sustaining so we can continue to offer high-quality data management infrastructure to all researchers. Get details about why organizations like yours subscribe to Globus.
Subscriptions for Non-Profit Research and Education
If you wish to use Globus in a commercial setting, you must have a commercial subscription.
|Features (click for description)||Basic||Starter||Standard||High Assurance||HIPAA BAA|
|Support for Globus Connect, Web, CLI||—|
|Globus Plus users||—||—|
|Application integration support||—||—|
|Additional authentication assurance||—||—||—|
|Comprehensive audit logging||—||—||—|
|Business Associate Agreement||—||—||—||—|
|Support service level||—||Monday-Friday, 9am-5pm Central; 1-business day response|
|Named support contacts||—||1||5|
|Pricing||Free||Contact us for subscription pricing or request details on pricing for Globus with protected data support|
Branded Web Site
A branded web site "skins" all Globus functionality, such as login, file transfer, sharing, and groups, to look like an integral part of your web portal or application interface, ensuring a consistent user experience. You may embed your organization's logo, and style Globus service pages to provide the same look and feel as the rest of your site. A branded web site may only be added to a Standard subscription.
Alternate Identity Provider
The alternate identity provider subscription enables you to add a new alternative identity provider to Globus, that may be used in lieu of currently-supported Globus mechanisms for authenticating your users. For example, if your campus uses a custom identity management system for single sign-on, you may integrate that system with Globus so that your users can log into Globus using their campus credentials. Globus supports InCommon identity providers via CILogon, a standard feature that is available at no additional cost. An alternate identity provider may only be added to a Standard subscription.
Premium Storage Connectors
Premium storage connectors enable you to add Globus endpoints hosted on non-POSIX filesystems, including various object stores and archival storage systems. We currently support the following systems via premium storage connectors:
- Globus for ActiveScale
- Globus for Google Drive
- Globus for Amazon S3
- Globus for Spectra Logic BlackPearl
- Globus for HPSS
- Globus for Ceph RADOS Gateway
Please contact us if you are interested in deploying Globus endpoints on other storage systems. Premium storage connectors may only be added to a Standard subscription.
File Transfer: The amount of data that can be transferred to or from your managed endpoints (and shared endpoints hosted on these managed endpoints).
Managed Endpoints: Endpoints use Globus Connect Server to connect a file system to Globus. A managed endpoint is an endpoint with full administrative capabilities enabled (management console, usage reports), capable of hosting shared endpoints, and for which you can receive technical support from the Globus team.
Management Console: The management console provides a comprehensive view into current user activity on your managed endpoint(s) and their shared endpoints, enabling a resource administrator to see all active file transfer tasks on these endpoints, including faults that these tasks are encountering. The administrator may use the console to suspend, resume, and cancel active file transfer requests, as well as troubleshoot problematic file transfers.
Usage Reports: Usage reports provide historical information on how researchers are using Globus services on your managed endpoint(s) and their shared endpoints, which may be useful for internal allocation, billing, and other purposes. Subscribers have access to monthly usage reports (in the form of Excel spreadsheets with summary charts and data) as well as a complete history of all transfer activity on their managed endpoints (delivered as a CSV file) that can be analyzed using tools of your choice.
File Sharing: Users can share data from a managed endpoint by creating shared endpoints.
Globus Plus Users: You may upgrade any user at your institution to Globus Plus as part of your subscription. Globus Plus users can create shared endpoints on their personal computers (using Globus Connect Personal) and transfer files between Globus Connect Personal endpoints.
Support for Globus Connect, Web, CLI: We have a dedicated support team that will respond to issues within a specified timeframe, and will work with the rest of the Globus team (and other service providers) to resolve them. Our support group will field questions related to Globus Connect (Personal and Server), the Globus web user interface, and the Globus command line interface (CLI).
Application Integration Support: This is required for for organizations that have integrated Globus data management functionality into their web site or user portal. This entitles you to support when building web applications that use Globus file transfer and sharing services via our REST API or the Globus user-interface widgets.
HTTPS Support: Enables browsing, preview, and downloading of files on Globus endpoints directly within a web browser (without requiring Globus Connect Personal). Files may also be accessed by other applications that support HTTPS data access, all with full enforcement of user-specified access control.
Support Service Level: Globus subscriptions include support for a defined number of named contacts, during regular business hours of Monday - Friday, 9am - 5pm US Central time (excluding US federal holidays), with 1 business day response, and commercially reasonable effort resolution.
Support Contacts: The number of named users that may submit and manage support requests on behalf of your organization.
High Assurance and HIPAA/BAA Subscriptions
The High Assurance and HIPAA/BAA subscription levels allow use of Globus with data that requires additional protection, including Personally Identifiable Information (PII), Protected Health Information (PHI), and controlled but unclassified data. Subscribers at these levels may identify storage systems with sensitive data that require higher level of assurance and Globus will ensure that stricter access policies, as required by the institution, are enforced. Subscribers also have access to comprehensive documentation describing Globus operations and processes for compliance with HIPAA and NIST 800-171. High Assurance and HIPAA/BAA subscriptions currently apply to Globus file transfer and sharing functionality, and their underlying platform services such as Globus Auth—search and Globus ID are not included. Request pricing for this capability.
Session/Device Isolation: When accessing protected data, Globus isolates individual application instances (web browser sessions) and devices to ensure that authorization and access via one does not flow to another. As an added assurance of identity, subscribers can configure session duration, requiring users to re-authenticate after a specified period.
Additional authentication assurance: Access to protected data endpoints may require a user to authenticate within a session using an identity from a specific identity provider. Institutions define the identity required and the length of time before the user is asked to re-authenticate. Globus enforces institutional policy to ensure that correct and valid credentials are presented.
Comprehensive audit logging: The Globus Connect software generates a detailed audit trail on your local storage, allowing you to reconstruct data access and user activities. Audit logs record details of all data access events as well as activities such as login and resource management.
Business Associate Agreement: The University of Chicago complies with HIPAA by signing a Business Associate Agreement (BAA) that assures Globus appropriately safeguards PHI.
Accelerated Feature Development
We occasionally partner with customers to accelerate the development of certain product features driven by customer demand. Customers may fund specific product feature development, for inclusion in the standard product available to all customers, at a rate of $112 per hour. This work is typically quoted as a fixed bid project, depending on feature scope. Contact us for more information or to discuss development of specific product features that your institution may require.