Jobs

Product Marketing Manager

We are seeking a Product Marketing Manager to lead our marketing and communications team. The ideal candidate will bridge technical knowledge of research data management and computation to compelling, audience-specific marketing content. This role sits at the intersection of product, engineering, and communications, translating Globus product capabilities into clear value propositions for multiple target audiences including system administrators and research end users. You will work independently to conceive, draft, and publish high-quality marketing materials without requiring extensive technical hand-holding from the engineering team. You will be supported by the marketing coordinator, events manager and other members of the Globus customer team in delivering our value proposition to diverse stakeholders across multiple channels.

You enjoy developing a deep understanding about how products work and translating that knowledge to customer-facing solutions and value propositions. You have led a product marketing initiative from concept through launch, generating supporting content and iteratively refining customer messaging and calls-to-action. You enjoy interacting with actual users to learn about their challenges and develop potential solutions that leverage the product. You have worked in a cross-functional marketing environment and enjoy interacting with developers, customers, and internal sales and marketing teams. You appreciate the challenge of adapting a software platform to various markets, industry verticals, or research disciplines. You are naturally curious, and willing to learn by doing, while recognizing when you should collaborate with others in the organization. If some of these describe you, we’d love to chat!

You would be joining a customer team that comprises experienced, “multiple-hat wearers” with diverse skills, who own substantial initiatives and can deliver against strategic objectives with minimal supervision. While the Globus platform has been around in various forms for over 25 years, we are still a very small team that operates like a software startup. Success in this role will be demonstrated by: delivering a refreshed messaging framework covering target personas such as researchers, system administrators, and application developers; authoring high-quality content assets (case studies, whitepapers, or solution briefs) with minimal revision cycles; supporting product feature launches end-to-end, from messaging through collateral to post-launch metrics; managing multi-channel marketing and communications programs; and establishing a repeatable market intelligence process that informs our sales and marketing efforts.

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Senior Software Engineer - Backend Services

As a senior member of the Globus product team, you will design and deliver new capabilities in Globus data management platform, with focus on the data automation services. Delivered as a hosted service (SaaS) and platform (PaaS), Globus’ secure data management platform is used by researchers worldwide. This role is a great opportunity to work on innovative solutions to data management and task automation at scale that directly influence and accelerate research in various domains.

As a senior member of our team, the Senior Software Engineer, Backend Services will work in both collaborative and independent capacities on complex issues and projects, in some cases making progress under minimal guidance. We are looking for skilled Python engineers with experience building scalable systems to join the development team to expand the services delivered. In this role, you will architect new features, develop high-quality software and operate services with high-availability. If you enjoy collaborative, innovative, mission-driven environments, Globus could be a great fit for you!

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Technical Support Engineer

We are looking for a skilled Technical Support Engineer who can effectively resolve multiple concurrent support requests and is adept both at independent and at collaborative problem solving. This role serves researchers, systems engineers, network engineers, and research software engineers who rely on Globus for secure, high-performance data movement, data sharing, and computing in support of scientific discovery.

You will provide second-tier technical support for users of Globus software to ensure organizations and their researchers can successfully deploy and use Globus services. You will support researchers who wish to use Globus software and services to solve their data management challenges, and you will support research IT professionals who wish to deploy Globus software and services for their user base of researchers. You must bring a genuine customer-service orientation to working with researchers and IT staff, who may have varying levels of technical sophistication. Our user support team is known for providing excellent customer support, and you will be expected to uphold that reputation by providing best in class customer service.

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Professional Services Manager

We seek a Professional Services Manager to lead the successful planning, execution, and delivery of long-running, grant-funded solution development projects conducted in collaboration with partner institutions. As a senior individual contributor and team leader you will be the primary liaison between technical staff, institutional partners, principal investigators, funding agency program officers, and organizational leadership.

This role operates at the intersection of software project management, technical leadership, and organizational diplomacy. You will provide guidance and oversight to project team members and serve as the primary point of contact with faculty, sponsors, and leadership, overseeing all project operations including development methodology, deliverables and timelines, reporting and communications, and budget management. You will be successful if you are equally comfortable leading a sprint planning session with engineers, presenting milestone progress to a funding program officer, and navigating the institutional sensitivities that arise in multi-institutional research collaborations.

Multi-institutional, grant-funded software projects sit at the frontier of research infrastructure, and the systems we develop directly enable scientific discovery across disciplines. You are a good fit for this role if you are a project leader who thrives on complexity: someone energized by the challenge of aligning distributed teams, building trust across institutional boundaries, and delivering technical results that serve the research mission. The work requires the rigor of professional project management, the knowledge to engage with technical staff, and the relationship intelligence to operate effectively in the academic and non-profit research ecosystem. This position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract.

Do you currently lead development of custom solutions and applications in advanced computing environments? Do you love learning about leading edge research and creating innovative solutions to facilitate breakthrough discoveries? Do you enjoy engaging with the research community to make advanced capabilities available to all? If so, you will love the collaborative, mission-driven environment at Globus.

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Financial Operations Analyst

We are seeking a Financial Operations Analyst to join the Globus business operations team. The financial operations that sustain Globus’s mission sit at the heart of this role — from the full cycle of accounts receivable, invoicing, collections, and cash receipting, to deferred revenue management, variance reporting, and financial statement preparation for senior leadership. This role is well-suited to someone who sees the numbers behind a growing, mission-driven organization and immediately wants to understand them. You will thrive here if you are energized by variety and complexity; if you take pride in doing the detail work well, and you want to be part of a small, collaborative team where accurate, well-run financial operations genuinely matter. Curiosity, rigor, and a willingness to learn by doing are what will make you successful here. If that sounds like the environment where you do your best work, we would love to hear from you!

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Senior Dev Ops Engineer

The Globus Operations team is a 4-5 person group that designs, builds, and operates the cloud infrastructure behind a research-computing platform used by hundreds of institutions worldwide. Globus is a hybrid solution combining AWS-hosted orchestration services with installable applications, delivering identity and access management, data transfer and sharing, and task automation as both software-as-a-service (SaaS) and platform-as-a-service (PaaS).

As a senior member of this small, high-autonomy team, you will ensure software development and operational best practices are effectively integrated across our services and AWS infrastructure. The team owns an unusually broad estate — an AWS Organization of roughly thirty production accounts, a golden-image pipeline producing around thirty machine images, a self-hosted monitoring platform, a centralized security-logging pipeline, and in-house compliance and security automation — all managed as code in Python, Bash, Terraform, CloudFormation, and Ansible. You will work both collaboratively and independently on complex issues and projects, in some cases making progress under minimal guidance. You will also embed with select software engineering teams to provide operational and infrastructure guidance on best practices.

We are looking for a senior engineer equally comfortable improving a build pipeline and debugging a production incident, and who will be a leader and educator both within and across teams.

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