Globus Provider plan subscribers now have direct access to usage reports for their managed endpoints via the Globus web interface (previously, subscribers had to request usage data from the Globus support team). If you're a subscription manager for your institution, you can navigate to the globususage#reports endpoint and download the usage reports*. You will see a directory named for your institution's domain, e.g.
uchicago.edu. Inside this directory you will find two types of reports:
Usage reports are available to authenticated Globus users that are identified as a subscription manager for your institution*. We hope you find these useful—please send us your feedback so we can continue enhancing the reports to meet the needs of our subscribers.
If you find that your usage reports do not contain any data, or the usage levels are different from what you expect, please check to see that your endpoints are identified as "managed" endpoints (which associates them with your subscription). You can convert an existing endpoint to a managed endpoint by following the instructions here and you can add a managed endpoint to your subscription as described here.
*Note: In order to access the usage reports you will need to be a member of the Globus Subscription Managers group. If you're a Globus subscription manager you should have received an e-mail invitation to join this group. If you did not receive the invitation, or have other issues accessing the usage reports, please send a note to firstname.lastname@example.org.