Globus Toolkit Support Overview
Support for the Globus Toolkit is provided through documentation, software updates, mailing lists, bugs, training, and even Internet Relay Chat (IRC).
Documentation
If you have a question, please read the documentation first.
Software Updates
After you have read the appropriate documentation, please take a quick look at our advisories page to see if an update has been released which addresses your issue. The advisories page contains software updates to our releases and is kept up to date.
Mailing Lists
For general discussion or specific questions you cannot find the answers to in the documentation, try asking your question on one of our mailing lists.
Bugs
If you do not see an update and think you have found a bug in the Toolkit, do a quick search in our JIRA database for your bug. If it is not already in the database, you can submit a new bug.
Before submitting a bug, you might find How to Report Bugs Effectively helpful in expediting your bugs resolution.
Training
There are various training options available around the world, including presentations, workshops, commercial training and conferences:
- GT Presentations
- Globus Toolkit has published various tutorials and presentations; Globus Presentations includes links to Ian Fosters' recent talks as well as various overviews and powerpoint presentations.
- Conferences
- GlobusWorld (GW) : For key players in Grid computing, GlobusWORLD has become the can't-miss event where leading technology producers and consumers debate and discuss real-world Grid technologies, tools and solutions.
- Super Computing Conference (SC): Participants in the Globus Alliance present a wide range of tutorials, technical papers, and posters at this premier international conference on high performance computing, networking and storage.
- Open Grid Forum (OGF) is a community-initiated forum of thousands of individuals from industry and research leading the global standardization effort for grid computing.